The topic of step 8 at a Sponsorship through the 12 steps workshop in London, UK
Thank
you.
To
set
the
time
for
the
meeting,
I
will
read
an
extract
from
Chapter
One
Bill
story,
pages
seven
and
eight
of
the
Big
Book.
They
did
not
need
to
tell
me.
I
knew
an
almost
welcomed
the
idea.
It
was
a
devastating
blow
to
my
pride,
who
had
thought
so
well
of
myself
and
my
abilities,
of
my
capacity
to
surmount
obstacles,
was
cornered
at
last.
Now
I
was
to
plunge
into
the
dark,
joining
the
endless
possession
of
socks
who
had
gone
on
before.
I
thought
of
my
poor
wife.
There
had
been
much
happiness
after
all.
What?
What
would
I
not
give
to
make
amends?
But
that
was
over
now
and
the
topic
of
tonight's
meeting
is
working
Step
8
with
the
sponsee
and
Tim
will
share
anything
between
30
and
45
minutes
on
the
topic,
after
which
the
floor
will
be
opened
for
questions
rather
than
the
typical
sharing.
And
with
that,
I
will
now
hand
over
to
Tim.
Hello,
everyone,
Tim
and
our
colleague.
So
step
8,
the
book
is
slightly
tricky
here
because
when
you
get
to
when
you
get
to
step
eight,
it
says,
by
the
way,
you've
already
got
your
list.
Actually,
little
8
appear
in
there.
You're
you've
already,
you've
already
got
your
list.
It
says
you
made
it
when
you
took
step
four.
Well,
I
mean,
in
the
same
sense
that,
you
know,
well,
if
you
want
to
write
a
letter,
all
the
letter,
all
the
letters
are
already
in
the
alphabet.
You
just
have
to
put
them
in
the
right
order.
It's
a
bit
like
I
would
step
at,
yeah,
you've,
you've
done
the
list,
but
it's
Step
4
covers
an
awful
lot
of
other
material
as
well.
So
I
think
the
best
way
to
do
this
is
to
treat
Step
8
as
a
completely
new
exercise.
You
can't,
you
can't
do
a
step
nine
of
the
material
in
Step
4.
You
just
can't
do
it
it
it
needs
to
be
all
the
extraneous
material
needs
to
be
stripped
out
and
you
need
to
have
a
forensic
analysis
of
just
your
behaviour.
So
obviously
the
work
done
in
Step
4
is
not
wasted.
It
forms
the
basis
for
the
work
in
step
8
as
with
Step
4.
So
when
you're
doing
doing
Step
4,
you
want
to
get
the
scope
of
the
exercise
clear
1st
and
I
think
it's
the
same
with
step
8.
So
it's
interesting
if
you
rebuild
story,
he
talks
about
approaching
all
of
those
to
whom
he
who
he
had
harmed
or
who
he'd
fallen
out
with
basically.
So
what
I
get
people
to
do,
I
think
Step
4
is
very,
very
internal
usually,
and
people
have
a
little
bit
of
sketchy
understanding
of
how
they've
been
interacting
with
the
world.
This
is
where
we
want
to
do
a
proper
forensic
analysis.
Forensic
being
the
adjective
for
with
criminal
criminal
law,
we
want
to
do
forensic
analysis
of
all
of
the
relationships.
And
so
I
think
a
very
good
place
to
begin
with
step
A
is
to
do
a
list
of
all
relationships,
present
or
past,
who
you
A,
definitely
owe
amends
to
or
have
harmed
in
some
way,
or
B,
feel
uncomfortable
about.
Because
if
you
feel
uncomfortable
about,
then,
well,
something's
been
missed.
So
far,
you've
had
a
good
go
at
forgiving
everyone
in
step
four.
You're
still
upset
with
Auntie
Susan?
Well,
we
need
to
look
at
that.
You
can't
just
brush
it
under
the
carpet.
And
this
is
all
on
the
basis
of
the
well,
first
of
all,
Bill's
story.
You
want
to
look
at
two
types
of
thing
in
step
eight.
You
want
to
look
at
the
people
you've
harmed.
You
want
to
look
at
the
people
with
whom
you
have
unresolved
tension.
And
Sandy
Beach
also
will
say
that
if
you
got
trouble
with
another
person,
you
need
to
either
forgive
them
or
make
amends.
And
sometimes
those
are
two
very
closely
related
projects,
which
is
why
putting
them
into
one
project
is
a
very
helpful,
very
helpful
exercise.
Also,
the
step
eight
in
the
12
and
12,
I
don't
really
use
the
12:00
and
12:00,
but
there
are
some
ideas
in
it
that
I
borrow
in
the
12
and
12.
It
will
say
that
about
the
most
useful
thing
we
can
do
is
have
a
thorough
examination
of
our
human
relationships
because
that
is
what
has
caused
our
failure
and
indeed
our
alcoholism.
Now,
I'm
not
going
to
stand
in
judgment
as
to
how
accurate
that
observation
is,
but
safe
to
say
I
think
it's
important
enough
not
to
be
completely
disregarded.
So
Step
8
is
where
we
just
look
at
how
we're
interacting
with
other
people.
So
as
with
Step
4,
you
scope
it
out
so
you
know
the
worst
of
it.
There's
nothing
worse
than
wondering
what
else
is
in
the
woodwork
that's
going
to
come
out.
Get
the
name
out
now.
Then
you
can
walk
around
the
whole
thing
and
maybe
you
got
400
names,
maybe
you
have
200.
Sometimes
one
of
one
of
the
things
that
people
will
say,
and
this
is
very,
very
common,
I'm
going
to
start
being
naughty
now.
People
will
come
back
with
a
step
eight
list
with
like
8
names
on
it
or
five
names.
I
had
a
sponsee
that
was
in
his
late
60s
who
I
know
from
his
step
four
had
punched
half
a
dozen
people.
And
yet
that's
just
punching
like
the
only,
you
know,
if
we
were
just
looking
at
people
you
punched,
it
would
be
more
than
five.
And
he
had
just
five
people.
So
I
just
don't
believe
it.
I
just
don't
believe
it.
We're
not
looking
just
at
sort
of
grave
crimes,
but
we're
looking
at
the
whole
of
our
conduct.
So
really
anyone
should
be
on
there
where
one
hasn't
behaved
appropriately,
where
one
hasn't
acquitted
oneself
appropriately.
Because
otherwise,
if
the
name
is
not
on
there,
you're
not
gonna
get
to
examine
it.
Now,
there's
gonna
be
an
awful
lot
of
repetition.
So
don't
worry
that
putting
a
lot
of
names
causes
problems
with
having
to
write
huge
amounts.
It
isn't
because
lots
of
things
repeat.
So
with
sponsees,
if
you
have
49
sponsees,
you
probably
I'll
treat
them
all
in
exactly
the
same
way.
You
know,
there
might
be
a
few
quirks
here
and
there,
but
same
with
classmates
or
bosses
or
colleagues
or
customers.
So
if
even
if
there
are
lots
of
names,
it
doesn't
mean
there's
necessarily
lots
of
writing
because
most
people
have
a
limited
playbook.
So
you
get
your
list
of
names
and
then
the
analysis
starts.
Now
I
play
this
one
of
two
ways.
I
either
get
people
to
do
the
whole
of
the
step
eight
first
and
then
we
go
on
to
Step
9.
And
unless
someone
has
got
some
experience
of
the
program,
I
won't
do
that
specifically
because
when
we
start
to
go
through
the
step
eights
together,
we
discover
that
the
Step
8
is
a
dog's
dinner.
That's
a
technical
term,
and
so
there's
no
point
in
people
writing
reams
and
reams
and
reams
of
stuff
wrong
only
to
have
the
whole
thing
sent
back.
You
might
as
well
get
them
to
do
a
little
bit
and
go
through
that
and
actually
start
to
make
some
amends,
because
every
time
you
make
an
amend,
you're
clearing
some
of
the
wreckage.
You're
making
your
own
perception
and
interpretation
clearer,
which
actually
helps.
The
rest
of
the
step
eight
try
getting
someone
to
trying
to
get
someone
to
achieve
clarity
on
all
of
their
harms
without
having
made
a
single
amend
is
usually
your
honour.
You're
on
a
hiding
to
nothing,
frankly,
because
they
won't
be
able
to
do
it.
People
need
to
get
some
experience
of
amends
to
get
a
sense
of
how
accurate
their
memory
is.
For
one
thing,
step
8
needs
very
careful
calibration.
Some
people
need
to
turn
the
dial
up
and
look
at
things
more
honestly
and
carefully.
Others
need
to
turn
the
dial
down
and
not
accord
themselves
such
weighty
significance
in
the
affairs
of
others.
And
it's
only
by
making
amends
that
I
find
out
whether
I'm
exaggerating
my
harm
or
actually
in
my
case
it
was
underestimating
the
harm.
In
in
in
almost
every
case
I
got
it
substantively
wrong.
So
how
I
harmed
people
was
wrong
9
times
out
of
10.
And
I
mostly
I
underestimated,
sometimes
I
overestimated.
So
the
experience
of
making
amends
is
probably
the
most
useful
source
of
guidance
for
writing
a
Step
8.
But
you've
got
to
start
somewhere.
So
with
most
people,
unless
they're
very
clear
minded,
I
will,
in
which
case
I
get
them
to
do
the
whole
Step
8
and
then
we
just
bash
through
with
someone.
A
few
weeks
ago
we
went
through
his
whole
step
nine
list
in
about
two
hours
and
it
was
just
done.
It's
very
rare,
very
rare
that
that's
going
to
work
out
because
as
the
Big
Book
says,
maybe
your
husband
lives
in
that
strange
world
of
alcoholism
where
everything
is
distorted
or
exaggerated,
so
the
whole
thing
needs
to
be
rewired.
It's
not
going
to
happen
overnight
and
you
have
to
do
it.
It's
painstaking,
this.
So
what
I
get
people
to
do
most
of
the
time
is,
say,
pick
a
name
off
the
list,
or
maybe
five
names
off
the
list,
and
pick
the
ones
you
anticipate
are
going
to
be
the
most
straightforward
in
terms
of
figuring
out
what
you
did
wrong.
Now
what
most
people
hear
is
write
about
parents
and
siblings
and
ex
spouses
and
current
spouses.
They
pick
the
five
most
complicated
relationships
first.
Literally
9
out
of
10
people
do
that.
You
say
pick
the
simplest
one,
they
pick
their
mother.
You
seriously
think
that's
the
simplest
relationship
in
your
life?
I
don't.
I
still,
I
still
don't
understand
why
people
literally
can't
hear
pick
the
simplest
1
to
mean
pick
the
simplest
one
but
no
one
can
so
you
have
to.
I
literally
have
to
say
to
people,
not
your
mother,
not
your
father,
not
siblings,
not
spouses,
not
children.
Got
that.
And
then
two
out
of
three
still
come
back
with
the
spouse
of
the
mother.
It's
it's
psychotic,
but
there
we
go.
Anyway,
so
you
find,
you
find
some
simple
ones
and
you
work
on
those
first.
And
what
we're
doing
here
is
trying
to
nail
exactly
what
the
conduct
was
that
possibly
might
have
harmed
someone.
So
you're
3
columns
are
column
one.
What
did
I
do?
What
did
I
fail
to
do?
What
did
I
say?
What
did
I
fail
to
say?
So
concrete
I
verb
object
or
I
verb
complement
where
I
did
maybe
negate.
I
didn't
do
this.
I
didn't
do
that.
I
where
it
says
in
the
12
and
12
that
a
defective
human
relations
are
at
the
root
of
all
of
our
problems,
including
our
alcoholism.
I
think
the
reason
for
that
is
because
most
people,
and
it
was
true
for
me,
I
couldn't
tell
the
difference
between
inside
of
me
and
outside
of
me.
I
couldn't
tell
the
difference
between
the
inside
of
you
and
the
outside
of
you.
I
couldn't
tell
the
difference
between
me
and
you,
so
if
I
thought
that
you
were
thinking
something,
you
had
literally
said
it.
So
I
would
imagine
you
were
thinking
something
about
me
and
it
would
turn
into
you
literally
said
that
one
great
example
of
where
this.
OK,
so
the
first
column,
what
did
I
do?
And
the
variations,
second
column,
what
should
I
have
done
instead?
We'll
come
to
why
that's
relevant
in
a
minute.
And
3rd
column,
who's
harmed
and
how?
Now
with
this
first
column,
what
did
I
do?
You
tell
people.
You
try
and
tell
people.
You
say
you
can
tell
them,
you
can
tell
an
alcoholic,
but
you
can't
tell
them
much.
You
tell
them.
Keep
it
nice
and
concrete.
No,
And
what
I
tell
people,
I
explain
what
abstract
language
is
and
I
explain
what
metaphorical
language
is.
And
I
say
don't
use
either
of
those
we
don't
want
because
if
you
use
imagery,
the
person
has
to
guess
what
you
mean.
If
you
use
abstract
language,
the
person
has
to
guess
what
you
mean.
Perfect
example
someone
I
said
what?
So
what
did
you
do?
It
was
with
her
mother,
I
think.
What
did
you
do?
She
said.
I
created
an
atmosphere.
What
do
you
do?
What
do
you
do
with
that?
What
you
want
to
describe
in
the
first
column
is
what
a
CCTV
camera
plus
an
audio
recording
device
would
record.
What
would
someone
who
is
transcribing
describe?
Or
either
transcribing
the
tape
or
describing
what
they
can
see
on
the
C
to
CTV
camera.
What
would
they
describe
as
going
on?
So
other
ones.
I
gave
him
a
hard
time.
Well,
that
could
mean
100
things.
I
my
favorite
one
this
you
you
get
bonus
mark
for
this
one.
I
didn't
show
her
respect.
What
does
that
mean?
You
didn't
open
a
door.
You
set
fire
to
her
hair.
You
stole
her
dog.
What
did
you
do?
Well,
I
don't
know.
That's
the
thing.
I
don't
know.
Well,
you
were
there.
You
get
to
use
the
faculty
of
memory.
You
see
the
story
that
we
tell
ourselves
about
what
happened
get
replaces
the
actual
memory.
So
like
the
psychological
narrative
becomes
the
memory
of
what
happened
and
you
have
to
peel
that
back
to
literally
what
did
you
say
or
do
and
sail
do
can
include
more
subtle
things
like
tone
of
voice
or
volume
of
speaking.
You
know
it
doesn't.
It
can
be
the
manner
in
which
we
do
things
as
much
as
as
much
as
exactly
what
we
do,
and
they're
sometimes
a
little
bit
of
figurative
language
work.
So
I
stormed
out
of
the
room.
Is
pretty
clear
you're
using
a
figurative
term,
but
we
all
know
there's
there's
no
ambiguity
there.
As
opposed
to
I
created
an
atmosphere
footnote
what
creating
an
atmosphere
turned
out
to
be
with
scowling,
sighing
and
pausing
a
long
time
before
responding
whilst
staring
intently
at
the
person.
OK,
now
that's
clear.
Say
it.
What
was
it?
You
know,
sighing,
scowling,
staring
in
silence.
Now
we've
got
a
picture.
You
see
you're
smiling
because
you
can
imagine
that
you've
got
the
scene
now
it's
clear
and
it's
concrete
second
column.
What
should
I
have
done
instead?
Most
cases
it's
well,
I
shouldn't
have
done
it.
The
right
thing
to
do
is
almost
always
self-evident
where
the
second
column
is
relevant.
Sometimes
you
see
people
take
as
their
basis
for
doing
a
step
8
what
I
feel
guilty
about.
So
it's
very
common
if
people
have
broken
up
from
a
partner
of
some
description
or
broken
off
contact
with
a
friend
and
they
feel
guilty
about
it
and
you
say,
well,
first
column,
what
did
I
do?
I
And
this
is
you
got
to
be
careful
of
language,
which
as
they
say,
queers
the
pitch,
the
use
of
the
language
can
obscure
the
truth.
So
you
can
you
can
actually
accidentally
include
some
moral
condemnation
in
the
first
column.
I'll
give
you
an
example.
Someone
might
say
I
ghosted
Albert.
Now,
ghosting
is
very,
very
specific.
Was
it
almost
psychological
term
for
for
for
sort
of
disappearing
inappropriately
out
of
someone's
life?
Now,
what
you
literally
did
would
be
I
stopped
returning
phone
calls.
That's
the
fact.
Now,
whether
that's
ghosting
or
whether
that's,
let's
say,
Albert,
whenever
you
speak
to
them,
they
just
moan
for
half
an
hour
and
don't
get
let
you
get
a
word
in
edgeways
and
then
criticize
you
at
the
end
of
the
call.
Not
returning
phone
calls
is
completely
sane.
That's
what
you
do
once
you've
spoken
to
your
sponsor
and
gone
to
700
Al
Anon
meetings,
you
decide
it's
OK
to
not
return
the
calls,
even
though
you
have
to
go
and
throw
up
because
it
makes
you
so
tense,
the
idea
of
not
returning
the
call.
So
we've
got
to
know
well,
what
was
the
right
thing
to
have
done.
So
I,
you
know,
I
broke
up
with
I
broke
up
with
Kevin
second
column.
What
should
I
have
done
instead?
Well,
I
should
have
broken
up
with
Kevin.
Kevin
was
a
gambler
in
relapse
with
his
gambling
and
he
was
spending
money
on
my
credit
cards,
in
which
case
breaking
up
with
Kevin
was
a
very,
very
good
idea.
Now,
if
what
you
did
was
right,
IE
the
first
column
and
the
second
column
match,
even
if
the
other
person
was
upset
or
hurt,
I'm
afraid
hard
luck.
The
reason
being
in
step
9,
what
you're
going
to
go
and
say
later
on
is
I'm
sorry,
I
shouldn't
have
done
that.
It
was
wrong
of
me.
And
you
can
only
say
that
if
you
shouldn't
have
done
that
and
if
it
was
wrong.
So
the
second
column
can
help
tease
out,
particularly
with
people
who
have
a
touch
of
codependency
and
feel
guilty
simply
because
someone
else
is
upset.
A
good
one
thing,
a
good
example
of
how
if
you
want
to
manipulate
a
codependent,
you
can
say
something
like,
and
I
know
because
I've
tried
it.
You
can
say
something
like,
you're
just
not
hearing
me.
And
then
the
codependent
will
think,
Oh
my
God,
I'm
committing
the
terrible
crime
of
not
hearing
you.
I've
done
a
terrible
thing.
I
was
talking
to
my
other
half
about
this
phenomenon
of
not
hearing
the
other
day.
And
I
said,
what
do
you
think
people
mean
when
they
say
that
they
haven't
been
hurt?
He
said
they
usually.
That
their
unreasonable
demands
haven't
been
met
promptly.
So
no,
they've
heard
you,
they
just
haven't
obeyed
you
or
they
disagree
with
you.
So
if
so,
that's
what
I
mean
about
you've
got
to
be
careful
about
the
figurative
language
here
because
it
can
obscure
the
facts
of
what's
going
on.
So
this
second
column
can
help
reveal
particularly
to
people
who
feel
inappropriate
guilt.
It
can
help
people
realize
that
what
they
did
was
right.
And
therefore,
even
though
the
other
person
often
a
drinking
or
using
addict
or
acting
out
addict
of
some
description
you
have
when
you
have
to
set
a
boundary,
there
are
often
furious,
absolutely
furious
because
you're
no
longer
enabling
them.
And
you
know,
writing
them
large
checks
and
and
so
on.
It
can
help
you
see
that
actually
you
don't
owe
mends
in
all
of
these
situations
where
you
feel
guilty
simply
because
you
have
not
given
in
someone
else's
manipulation.
So
those
are
the
first
two
columns,
but
honestly,
with
most
people,
in
most
cases,
the
second
column
is
just
it.
It's
fairly
straightforward,
and
it's
almost
redundant
really,
because
it's
obvious
that
the
action
in
the
first
column
was
inappropriate.
3rd
column
How
did
the
other
person
suffer?
How
is
the
other
person
harmed?
And
I
draw
this
very
broadly
and,
and
it's
very
simple
really.
And
This
is
why
I
did
right
from
the
beginning
of
a
A
is
I
was
asked
to
place
myself
in
the
other
person's
shoes
and
say,
well,
if
I'd
been
treated
like
that,
how
would
it
have
affected
me?
And
it
can
affect
people.
The
behaviour
can
affect
people
in
all
sorts
of
ways.
It
can
be
physical
injury,
there
can
be
taking
someone's
time,
damaging
their
property,
stealing
their
property,
giving
rise
to
inconvenience.
Nuisance
is
a
good
general
heading
for
all
sorts
of
behaviours
which
which
fall
short
of
actual
harm
but
are
just
incredibly
annoying.
I've
already
so
taking
people's
time
being
causing
people
to
have
to
do
extra
work
to
work
around
you
and
then
the
emotional
ones.
And
if
now
here's
the
interesting.
I
think
this
is
where
it
gets
interesting.
Sometimes
the
emotional
reaction
is
way
out
of
proportion
to
what
you
did.
But
if
what
you
did
was
wrong,
you're
responsible.
Now,
you're
not
responsible
for
the
extent
of
the
emotional
reaction.
In
fact,
they
are
responsible
for
their
emotional
reaction.
And
of
course
you're
not
really
causing
it.
You're
occasioning
it
somehow
because
they've
got
a
pre-existing
condition,
as
it
were.
But
if
I'm
wrong,
then
I
need
to
apologize,
even
if
the
stink
that
it
created
was
far
greater
than
the
actual
crime.
And
there's
a
line
and
a
Suzanne
Vega
song
which
absolutely
captures
this.
A
careless
match
in
a
very
dry
field.
So
lots
of
harms
turn
out
to
be
careless
matches
in
very
dry
fields
that
one
didn't
necessarily
intend
great
harm.
One
was
either
careless
or
negligent
or
rash
or
something.
And
and
this,
this
horrible
chain
reaction
started
which
dragged
everyone
under
the
bus,
even
if
the
crime
is
small.
And
there
was
something
where
all
I
did
in
one
of
my
more
manipulative
moments,
I
won't
tell
the
whole
story.
I
was
in
AI,
was
in
a
meeting
about,
I
don't
know,
15-16
years
ago.
And
I
was
trying
to
work
out
whether
the
secretary
who
is
like
to
or
maybe
GSR
who
is
maybe
two
years
sober,
wet
behind
the
ears,
whether
or
not
he
was
aware
that
he
was
going
to
have
to
handle
a
contentious
group
conscience
in
a
week's
time.
And
if
he
wasn't,
I
was
planning
to
kind
of
shoehorn
myself
into
coach
him
on
how
to
handle
it
without
obviously
being
so
I
was
positioning
myself
so
that
he
would
say,
Oh
my
God,
am
I
taking
the
group
conscience?
I
don't
know
what
to
do.
Will
you
help
me?
That
was
the
plan.
So
I
sidled
up
to
him.
I
sat
down.
I
asked
him
how
his
day
was.
I
asked
him
how
his
week
was.
Then
I
thought,
now
I'm
going
to
go
in
for
the
kill.
Hey,
have
you,
are
you
all
prepared
for
the
group
to
take
the
group
conscience
next
week?
I
asked
him,
the
casualist
voice
I
could
master.
What
do
you
mean
take
the
group?
And
anyway,
he
promptly
resigned
as
GSR.
And
I
know,
I
know.
I
mean,
it's
ridiculous,
but
I
was
bit.
I
mean,
it
was
very
clear.
It
was
very
clear
I
was
being
conniving
and
manipulative
and
sticking
my
sticking
my
awe
in
to
the
situation.
I
was
trying
to
interfere
and
people
always
know
they
don't
not
know.
So
he
was
reacting
not
to
the
comment,
but
to
the
obvious
intent
behind
it,
which
was
to
muscle
in
and
it,
oh
God,
it
created
the
most
awful
stink.
And
then
I
didn't
attend
the
group
conference
in
question,
and
that
was
even
worse
because
I
was
the
one
who
called
it
and
it
was
just
a
I
think
that
the
profits
call
it
a
shit
show.
It
was
a
shit
show.
Now,
the
actual
things
that
I
did
wrong
were
relatively
minor
in
themselves,
but
I'd
start,
I'd
set
the
ball
rolling.
You
know,
there's
Guinness
Book
of
World
Records
domino
competitions
where
like
20,000
dominoes,
all,
you
know,
fan
out
in
the
shape
of,
you
know,
a
map
of
Madrid
or
something.
I'd
hit
the
first
domino
and
yeah,
the
whole
thing
was
set
up
to
it.
The
things
are
powder
keg.
That
group
was
a
powder
keg,
but
I
let
the
match
and
throw
it
in.
So
I
had
to
make
amends.
Like
eight
people,
I
think,
and
it
was
all
ridiculous
and
everyone
shouted
at
me.
There
we
go.
So
it
does.
Don't
worry
with
the
third
column
about
you
know
whether
the
other
person's
response
was
reasonable
or
not.
If
if
you
set
the
ball
rolling,
you
have
to.
You
have
to.
You
have
to
come
clean
and
go
and
do
your
best.
I'm
friends
with
all
those
people,
and
as
far
as
they're
still
alive,
I'm
friends
with
all
of
them
now.
You
know
the
immense
work,
it
was
fine.
Once
they
shouted
at
me,
they
were
fine.
So
there
are
three
columns.
First
column,
what
did
I
do?
Second
column,
what
should
I
have
done
instead?
Third
column
Who
suffered
and
how
Now,
sometimes
I've
seen
a
situation
with
a
few
people
recently.
The
person
won't
have
been
harmed
per
Southeast,
Because
that
then
just
not
that
touchy.
You
know
they
will
you
know,
they
were
all
they
were
older
maybe
or
more
mature.
They
were
wearing
their
big
girls
pants
that
day.
So
you
know
the
they
won't
have
been
harmed,
but
some
kind
of
acknowledgement
of
wrong
is
necessary
just
as
a
matter
of
etiquette.
So
I
think
those
are
captured
as
well.
If
so,
sometimes
it's
simply
a
breach
of
etiquette.
It
it's
the
person
hasn't
been
gravely
harmed.
Just
because
they
haven't
been
gravely
harmed
doesn't
mean
etiquette
hasn't
been
breached.
And
there
doesn't
need
to
be
an
apology,
particularly
the
case
in
professional
situations
or
in
situations
where
people
are
people,
you're
not
a
professional,
but
they're
dealing
with
you
in
a
professional
capacity,
they
can
totally
handle
it.
They've
seen,
I
remember,
I
remember
making
amends
to
an
HR
human
resources
manager,
an
employer
where
I'd,
I'd
been,
I
mean,
I
still
think
I
was
right
in
a
sense
of
this
contractual
point.
It
was
BS
and
everyone
was
furious
about
it.
It
was,
it
was
horrible.
The
whole
situation
was
horrible.
So
changing
our
contracts
and
we
were
essentially
it
was
a
pay
cut
for
work.
We
were,
we
were
which
was
being
repackaged.
But
rather
than
just
accepting
this
was
an
organization
wide
decision
and
maybe
there
are
reasons
behind
it
and
blah
blah
blah,
fine,
rather
than
doing
that,
I,
I,
I
became,
hard
as
it
is
to
believe,
I
became
vexatious.
I
became
I
I
was
a
gadfly,
pecking
at
the
barely
exposed
rump
of
the
HR
manager
for
for
over
the
course
of
several
months
with
increasingly
shrill
and
expertly
worded
emails
with
full
of
little
barbs
and
sarcasms.
It
was
really
unpleasant
sober,
you
know,
not
drunk,
sober,
whatever.
Anyway,
I
made
amends
to
Bernadette.
I
think
everyone
in
HR
at
that
point
was
called
Bernadette.
You
call
up
HR,
so
can
I
speak
to
Bernard?
They
say
which
one?
I
don't
know.
Anyway,
I
made
amends
to
Bernadette
and
I
said,
you
know,
part
of
the
form
was,
do
you
want
to
say
your
side
of
it?
You
know
how
any
of
this
affected
you,
and
I
love
HR
because
they
can,
that
they
know
how
to
be
completely
damning
in
such
a
sort
of
gracious,
graceful
way,
she
said.
Oh,
I
was
fine.
I've
dealt
with
people
like
you
before,
so
I
didn't
harm
her,
but
it
was,
it
was
necessary.
I,
I,
I
made
a
nuisance
of
myself
and
I
breached
etiquette.
It
was
part
of
her
job
to
deal
with
stuff
like
that,
but
I
breached
the
etiquette
in
terms
of
the
way
I
did
it.
It
was
vexatious.
So
don't
be
too
pernicity
about
the
third
column.
Sometimes,
no,
genuinely,
no
one
is
effective.
And
it's
laughable.
It's
just
as
Tom
says
it's
you
haven't
harmed
anyone.
It's
just
embarrassing,
but
if
there's
a
whiff
of
someone
being
harmed,
then
you
go
ahead
with
the
amend.
If
it
turns
out
they
weren't,
they'll
tell
you.
And
as
one
of
my
favorite
stores,
I'll
finish
on
this
as
I
went
to
a
restaurant
with
some
friends
and
Jonathan
was
supposed
to
come
along.
And
this
is
one
of
my
favorite
Jonathan
lines.
We
Jonathan
was,
was,
was
at
work.
And
so
he
came,
he
came
to
the
restaurant
about
half
an
hour
later
than
than
the
rest
of
us.
And
we'd
ordered
by
then.
And
a
couple
of
the
people
were
panicked
that,
you
know,
they'd
ordered
and
then
he
was
arriving
after
they
ordered
this.
Oh,
we're
so
sorry.
We
ordered
without
you.
You
know,
he's
really
rude
of
us.
And
he
said
the
only
insulting
thing
is
the
notion
that
I
might
be
offended
that
you'd
ordered
without
me
because
I
was
still
at
work.
That's
that's
the
only
thing.
So
very
often,
if
there
was
no,
they'll
tell
you
and
then,
you
know,
the
amend
is
mildly
embarrassing,
but
it's
over
in
90
seconds
anyway.
So
you,
you
in
a
normal
immense
procedure,
you're
not
losing
anything
except
possibly
face
by
trying
it
out.
So
if
there's
a
whiff
that
the
amend
is
necessary,
go
and
make
it.
And
what
I
mean,
we'll
come
on
another
occasion
to
cover
to
men's
or
there
is
such
a
thing
as
making
an
amendment
covertly,
directly
but
covertly.
But
but
anyway,
as
far
as
step
8
is
concerned,
if
there
is
a
whiff
of
someone
being
harmed,
you
go
and
make
amends.
So
that's
all
I've
got
on
step
8.
So
Alistair,
do
you
want
to
skip
over
into
questions
if
there
are
any?
Yes,
thank
you,
Tim.
Yeah,
I
will
now
open
up
the
meeting
for
questions
rather
than
the
sharing.
And
that
can
be
done
by
the
raised
hand
function
or
you
can
message
me
in
the
chat
or
just
shout
out
wave
your
hand
at
the
camera,
Seamus.
That's
cool,
I
didn't
stick
my
hand
up
but
I'll
have
to
say
something
now.
So
I'm
just
pressing
2
buttons
here.
OK,
got
it
now.
Yes,
I
do
not
have
a
question
actually,
I
wasn't
going
to
ask
it
quite
yet.
I
was
going
to
wait
until
things
have
run
dry.
But
so
it
seems
to
be
implicit
in
what
you
said,
Tim,
that
or
rather
the
situations
you
described
seem
to
have
a
human
agency.
At
both
ends
of
them
there
is
a
person
and
it
reminds
me
of
what
it
says
in
the
12
and
12.
Again,
sometimes
useful
to
refer
to.
I
think
Bill
described
harms
as
being
the
results
of
instincts
in
collision.
So
there's
sort
of
bruising,
bruising
going
on
there.
What
I'm
what's
going
through
my
mind
is
a
category
of
thing
called
financial
amends,
which
I've
heard
a
lot
about
in,
in
meetings
and
never
been
terribly,
never
felt
terribly
enthusiastic
about.
And
I
know
of
people
who
have
itemized
every
bottle
of
Sherry
that
they've
stolen
from
Marks
and
Spencer's
and
then
gone
to
Marks
and
Spencer's
and
said,
I
want
to
see
the
manager.
I
need
to
pay
for
the
pay
for
the
Sherry
and
it
causes
all
manner
of
difficulties
with
the
accounts
department.
They
don't
know
where
the
credit
is
and
all
the
rest
of
it.
But
I
suppose
the
underlying
point
is,
is
that
there's
a
human
being
at
one
end
of
that,
but
at
the
other
end
of
the
transaction
you
you've
got
a
corporation,
which
arguably
is
not
an
entity
that
can
have
instincts
that
can
be
collided
with.
And
I
suppose
there's
a
wider
question
there
about
how
important
it
is
to
make
amends
to
Yeah,
it's
inanimate
or
possibly
even
malicious
organizations.
If
you've
stolen
from
the
Mafia,
for
example.
Under
that
scenario,
do
you
then
attempt
to
to
put
that
thing,
you
know,
right
and,
and,
and
what
is
what
is
right?
So
that's
a
bit
of
a
rag
bag
of
questions,
but
maybe
if
I
just
hone
that
down
a
bit,
what
do
you
think
about
this,
this
category
of
financial
amends?
Is
it
real?
Is
it,
is
it
significant
or
is
it
actually
a
distraction,
a
way
of
distracting
ourselves
from
the
from
the
real
thing,
which
is
where
harm
has
been
done
to
living,
breathing
human
beings.
OK,
that,
that's
great.
There
are
lots.
There
are
actually
lots
of
questions
in
there.
When
I
follow
the
three
columns,
it
actually
takes
care
of
that.
What
did
I
do?
I
stole
Sherry
from
somewhere.
Should
I
have
done
it?
No.
There
we
go.
So
certainly
those
two
columns
are
without
doubt
so
financial,
whether
it's
stealing
or,
or,
or
so-called
so-called
borrowing
or
damage
it
as
far
as
step
8
is
concerned,
I'm
supposed
to
be
looking
up
what
behaviour
of
mine
is
wrong.
So
it's
irrelevant
at
the
point
of
identifying
whether
it's
wrong,
whether
it's
a
person
at
the
other
end,
a
corporation,
the
nation
itself,
the
planet,
or,
you
know,
the
Godfather
himself.
The,
the,
the,
the
action
is
wrong
on
its
own
merits.
So
that's
the
first
thing.
So,
so
all
of
the
wrongs
must
be
on
there
and
financial,
financial
wrongs,
whether
it's
stealing
or
fraud
or
any
of
those.
Yeah,
I
absolutely
I,
I
certainly
did
it
in
step
8.
Otherwise
I
wouldn't
have.
I
don't
know.
I
would
have
completed
step
8
if
I
hadn't
written
those
down.
Now
those
wrongs
have
to
be
set
right,
I
think,
one
way
or
another.
Because
any
place
which
reminds
me
of
a
of
a
wrong
that
I
haven't
righted
it,
it's
as
though
there's
a
sort
of
pole
that
hangs
over
it.
And
I,
I
remember
there
was
a
particular
employer
where
I'd
left.
I
I
had
an
end
date,
but
I
walked
out
about
seven
or
eight
working
days
before
the
actual
leave
date
over
being
what
I
thought
was
diddled
out
of
a
bonus.
I'd
been
induced
to
stay
several
months
after
I'd
given
my
notice
on
the
basis
that
if
I
stayed,
I'd
get
a
particular
bonus.
Then
the
bonus
day
came
and
then
I
there
was
no
bonus
and
they
found
a
technicality
for
not
paying
me.
And
I
was
livid.
And
I,
I,
my
the
paycheck
had
cleared
for
that
month.
I'd
effectively
tied
up
all
the
loose
ends.
I'd
done
all
the
handovers.
So
the
only
harm
by
leaving
was
denying
the
employer
work
in
respect
of
the
money
that
I'd
cashed.
Now
I
think
they
knew
they'd
be
naughty
at
the
time
because
when
I
stormed
out
in
in
high
dungeon.
If
I
put
the
key
fob
inside
an
envelope,
the
key
fob
to
get
into
the
building
I
put
it
inside
an
envelope.
This
was
on
the
day
that
everyone
got
the
bonus
letter
except
me.
I
went
into
the
finance
director's
office.
He
was
having
a
meeting
with
some
clients.
So
embarrassing
situation.
And
on
the
envelope
I
wrote
quid
pro
quo
question
mark,
no
quid,
no
quote.
Now,
they
didn't
come
after
me
for
those
seven
or
eight
days
that
I
didn't
work
that,
but
which
they
paid
me
for.
And
I
think
they
recognized
that
the
whole,
the
whole
affair
was,
was
sort
of
murky,
frankly
on,
on
both
their
behaviour
was
murky
and
my
response
was
murky.
But
I
when
I
did
make
amends
for
that,
irrespective
of
their
poor
behavior
towards
me,
none
of
my
business.
It's
my
behavior
towards
them
which
mattered.
I
realised
that
I
had
been
avoiding
that
part
of
London
in
case
I
ran
into
anyone
from
there.
And
as
soon
as
I
made
the
amend,
this
cloud
lifted
from
over
that
particular,
from
over
Leadenhall
St.
and
Leadenhall
Market.
I
no
longer
needed
to
avoid
Leadenhall
St.
and
the
adjacent
roads,
so
something
must
be
done.
If
I've
done
things
wrong,
something
must
be
done
with
all
of
them.
Now
you've
got
3
situations
I
think,
with
apart
from
straightforward
financial
amends,
you
know,
people
you've
stolen
or
borrowed
from
and
not
paid
back,
where
it's
a
human
being
and
there's
clearly
a
relation,
an
ordinary
human
relation,
which
needs
to
be
dealt
with
you.
You've
got
three
further,
actually
4
further
categories.
Was
it
three
or
four?
Anyway,
you've
got
corporations.
How
do
you
deal
with
corporations
and
governments
and
local
authorities
and
and
so
corporate
entities
or
bodies
of
some
description.
Secondly,
you've
got
well,
do
you?
Do
you
make
financial
amends
to
the
nefarious?
You
know,
whether
that's
your
example
of
mafia,
I've
not
come
across
that,
but
I
have
come
across
plenty
of
people
owed
money
to,
well,
well,
more
sort
of
low,
low
grade
East
London
organised
crime
or
drug
dealers,
things
like
that.
Or
indeed,
I've
met
plenty
of
people
that
refuse
to
make
amends
to
corporations
or
governments
or
local
authorities
on
the
grounds
that
they're
all
evil
and
bent
anyway.
So
I
don't
we
don't
owe
them
anything.
These
people
are
quite
happy
to
walk
along
a
street
paid
for
by
taxpayers,
but
nonetheless,
you
know,
they
don't
hover
above
it
for
fear
of
touching
the,
the,
the
evil
tarmac.
But
that's
an
argument
that
people
people
use
sometimes.
And
I
deal
with
the
and
then
you've
got
the
question
of
where
the,
there's
the
sort
of
victimless
crimes,
right?
It's
very
difficult
to
identify
who
the
amend
is
owed
to.
So
now
this
does
come
into
the
third
column,
really,
who
suffered
and
how.
And
I
think
it's
quite
right
with
going
to
the
local
Sainsbury's,
trying
to
sort
of
pay
for
the
bottle
of
Sherry
from
1974
is
just
going
to
cause
problems.
But
something
needs
to
be
done.
Now.
The
third
column
actually
solves
this
with
the
corporations.
So
the
two
big
examples
that
you
get
an
awful
lot
of
and
#1
shoplifting
and
all
of
those
related
things
#2
benefit
fraud,
Social
Security.
So
if
you're
not
in
the
UK,
Social
Security
fraud
or,
or
or
or
bending,
bending
the
rules
out
now,
although
the
entity
with
which
you've
been
interacting
is
faceless
as
it
were,
and
that
yes,
there
are
people
who
are
fronting
it,
but
they're
just
representatives
of
the
organization.
They're
not
the
organization
itself.
So
the
local
Washington
21
is
not
has
not
been
harmed
by
what
someone
stole
from
that
branch
two
years
ago,
probably
not
the
same
manager.
They're
not
hasn't
been
personally
harmed.
But
if
stuff
is
stolen
from
a
corporation,
the
shareholders
of
that
corporation
have
suffered.
And
who
are
the
shareholders
with
lots
of
these
corporations?
It's
people
who've
got
their
savings
or
their
pensions
or
their
insurance
policies
invested
in
large
corporations.
So
as
people
like
my
mother
whose
income
depends
on
a
very
modest
income,
depends
on
the
returns
from
investments,
which
in
turn
are
made
in
Sainsbury's
and
Tescos
and
all
these
other
all
of
these
other
big
corporations.
So
there
is
someone
who
suffers
at
the
end
of
it,
but
it's
massively
diluted
the
so
who
suffered
and
how
It's
the,
it's
the
shareholders
of
the
corporation
who
suffered.
How
do
you
make
amends
the
shareholders
of
the
corporation?
Rolf
TuneIn
next
week
for
that.
But
the,
the,
the
short
version
is
a
very
good
way
round
this
to
actually
get
the
money,
at
least
in
the
right
ballpark.
It's
very
difficult.
You
can't
really
give
large
corporations
money.
But
what
you
can
do
is
you
can
help
support
the
local
community
causes
that
they
all
now
support
through
their,
their,
their
corporate
social
responsibility
so
that
your,
your,
as
it
were
relieving
the
corporation's
burden.
Whether
or
not
that,
you
know,
an
aggregate
has
an
effect
on,
on
the
shareholders,
I
don't
know,
but
but,
but
that's
the
closest,
I
think
that's
the
closest
you
can
get.
So
there
are
ways
of
getting
pretty
close,
and
it's
a.
It's
a
similar
question
with
where,
who
suffered
and
how
with
benefit
fraud.
Well,
it's
not
the
local
benefit
office.
The
people
that
work
there
have
not
suffered.
The
person
who
suffered
is
the
taxpayer.
A
friend
of
mine
asked
around,
just
as
an
experiment,
asked
a
number
of
people
if
you've
got,
if
there's
a
bloke
in
a
A
that's
now
sober
who
defrauded,
it's
usually
housing
benefit.
That
seems
to
be
the
one
that
people
managed
to,
you
know,
get
the
authorities
on.
If
you've
got
so
much
defrauded
the
housing
benefit
people
to
the
tune
of
£10,000,
do
you
should
they
come
clean,
giving
rise
to
prosecution
and
all
of
the
costs
associated
with
that
police
time,
legal
assistance
money,
the
costs
of
the
courts
are
lots
and
lots
of
costs
associated
with
that.
Not
to
mention
the
risk
of
your
future
unemployability
or
reduced
employability
because
of
a
criminal
record.
Or
would
you
prefer
that
person
to
contribute
to
the
public
good
to
the
tune
of
£10,000
plus
interest?
Every
single
one.
Who
are
all
taxpayers,
who
are
the
people
who
are
ultimately
harmed
by
the
benefit
fraud
said
no,
I
would
want
them
to
contribute
that
money
to
the
public
good
and
and
several
of
them
spontaneously
suggested
how
about
housing
charities?
If
someone
has
defrauded
the
GOT
housing
benefit,
well,
maybe
they
that's
the
way
they
can
give
back.
So
there's
a
way
of
making
it,
there's
a
way
of
personalizing
all
of
this.
When
I've,
when
I've
done
wrong,
I
do
have
a
relationship.
It
may
be
a
morphus.
It
may
be
difficult
to
pin
down,
but
it's
there
and
something
needs
to
be
done
about
it.
And
one
very
good
example
of
this
is
with,
and
this
is
a
very
personal
view.
So
this
is
not
meant
to
be
an
instruction
to
anyone
else
because
it's
contentious
matter.
But
I
started
to
get
very
feel
very
awkward
about
carbon.
So
IA
few
years
ago,
I
started
to
offset
all
my
carbon
and
I,
I
didn't
just
work
out
what
it
was,
I
actually
multiplied
it
by
three
and
then
offset
that
with
forest
planting
projects.
And
that
changed
my
attitude,
that
changed
my
emotional
attitude
towards
environmental
things.
I
still
believe
the
same
things.
I
still
belong
to
the
same
party.
I
still
give
money
to
the
same
causes,
but
the
funnily
enough,
the
terror
went
out
of
it.
An
awful
lot
of
projection
outwards
of
anger
and
rage
and
hatred
and
condemnation
comes
from
my
own
repressed
guilt,
which
I
can't
get
rid
of
because
it's
in
me
for
my
own
conduct.
Unless
that
conduct
is
amended
one
way
or
another,
I'm
going
to
continue
to
project
out.
Once
the
guilt
is
gone,
the
projection
stops.
Last
point
with
the
Nair
do
wells.
I
think
if
I
I
I'm
speculating
here,
I
think
if
I
owed
the
mafia,
I'd
probably
pay
them
off
first
just
not
to
get
killed,
but
that
will
be
at
that.
I
mean
that's
that's
pure
speculation.
People
disagree
with
this
on
drug
dealers.
I
didn't
have
drug
dealers
on
my
list
so
I
can't
speak
from
experience
here
directly.
All
I've
had
lots
of
sponsors
who
have.
I've
had
many
sponses
who
have
paid
back
their,
their
drug
dealers.
Very
often
the
drug
dealers
are,
they'd
be
shopkeepers
in
another
world
where
drugs
were
legal,
that
they've
got
a
little
business.
It's
illicit.
And
with
my
sponsors,
the
drug
dealers,
just
kind
of
ordinary
local
drug
dealers,
not
you
know,
the
organised
crime
style
of
drug
dealers
and
they
just
paid
them
back.
I've
got
a
good
friend
of
mine
who
says
absolutely
not,
it's
immoral
attribute
to
a
situa
to
return
money
into
a
system
which
causes
so
much
harm.
And
I
think
there
are
as,
as
Felix
Frankfurter
said,
there
are
matters
on
which
reasonable
people
of
goodwill
disagree.
And
I
think
paying
back
now
do
wells
or
criminals
or
whatever
is
a
contentious
point.
But
The
thing
is,
I'd
have
to
ask
myself,
what
is
the
principle
here?
Does
that
mean
I
only
make
amends
to
nice
people
in
general?
Do
I
have
to
judge
each
person's
worth?
Do
I
have
to
judge
their
behaviour?
If
their
behaviour
is
also
bad,
do
I
not
make
amends?
It's
difficult
to,
there
are
ways
of
finding
principles
to
justify
that
position,
but
I,
I
think
it's,
there's
a
danger
of
legalism
there.
Exactly
how
one
does
it
with
criminals
as
well
is
a
matter
of,
of
one
has
to
approach
those
sorts
of
things
very,
very
cautiously.
But
that's
more
of
a
step
mind
issue.
So
I
don't
know
if
that
goes
any
way
to
answering
your
questions,
Seamus,
but
I
think
that's
all
I've
got
on
those.
Thanks
tip.
Karen,
you
had
your
hand
raised
and
then
you,
yes.
Thank
you,
Alistair,
and
thank
you
for
hosting
this
and
thank
you
everybody
that's
here.
And
Tim,
thank
you
for
taking
this
hour
out
of
your
your
day
to
be
with
us.
You
said
something
at
the
ending
and
I
wanted
to
know
what
you
meant
for
it.
You
were
talking
about
direct
covert
amends.
Yes.
Can
you
give
an
example
of
of
what
you
mean
by
that?
There's
a
phrase
discretion
as
the
better
part
of
valor,
which
is
it's
from
one
of
the
Shakespeare
plays,
I'm
pretty
sure.
And
and
it's
one
of
those
phrases
where
it's
very
difficult
to
discern
the
meaning
from
the
words.
But
I
think
the
the
sense
is
discretion
is
more
important
than
valor.
It's
much
more
important
to
be
discreet
than
it
is
to
be
brave.
There
may
be
a
cultural
difference
between
the
British
and
the
Americans
here
in
that
the
cultural
stereotype,
right
or
wrong,
and
America
is
a
big
place
and
it's
actually
11
nations,
not
one,
depending
on
which
historian
you
read,
9
or
11
depending
on
the
historian
and
where
we're,
you
know,
the
historians
earlier
books
or
the
later
books
that
that
they,
they
disagree
on
the
number
of
nations
within
America.
Each
has
its
own
culture.
So
Maine
is
different
than
New
Mexico,
for
instance.
Inland
Maine
is
different
than
coastal
Maine.
There
we
go.
But
Americans
have
the
stereotype
of
of
having
their
heart
on
their
sleeve.
And
the
British
have
the
reputation
of
pushing
everything
on
the
carpet
and
being
very
uncomfortable
with
anything
open.
Sometimes
the
bad,
let's
say
the
bad
behavior
is.
I'll
temper
and
crossness
and
so
on.
The
harm
done.
You
see
this
is
a
direct
amend.
What
we're
doing
is,
if
possible,
to
amend
the
harm
that's
been
done,
to
rectify,
to
rectify
the
harm
that
has
been
done.
Like
like
sewing
up
a
fabric
that's
been
ripped.
Umm,
if
someone,
if,
if
you're,
if
you've
been
crossed
with
someone
or
I'll
tempered
or
something
and
the
risk
is
that
they
think
you're
upset
with
them
or
angry
with
them
in
a
sort
of
general
way.
Or
if
you've
had
harsh
words
with
a
friend,
or
even
just
slightly
tense
words
with
a
friend.
Sure,
you
could
have
some
candid
conversation
about
what
happened
last
Thursday,
but
often
opening
up
that
can
of
worms
actually
leaves
it
create.
It
can
create
a
bit
of
a
stink.
It
can
ruin
that
day
as
well.
And
then
there
are
more
misunderstandings.
And
then
you're
back
at
square
one,
but
simply
resuming
normal
operations,
being
very
careful
and
solicitous
and
kind
and
even
tempered
and
doing
something
to
give
the
person
the
understanding
that
you
love
them
and
that
you
care
for
them
and
that
you're
not
angry
with
them.
And
what
happened
has
happened,
but
it's
not
going
to
be
held
against.
Do
you
know
what
I
mean?
There
are
ways.
There
are
ways
of
mending
the
harm
in
the
relationship
without
having
to
have
a
sort
of
Danielle
Steele
conversation
about
it
or
a
Barbara
Taylor
Bradford
conversation
about
it.
So
making
amends
directly,
but
it
doesn't
necessarily,
it
doesn't
necessarily
mean
a
conversation.
It
does
mean
that
something
has
to
be
mended.
Now
that's
not,
I
don't
think
that
that's
licensed
people
will.
The
dangerous
thing
of
talking
about
this
is
people
will
seize
on
that,
say
well,
I
shall
make
living
amends
and
then
they
don't
do
anything.
And
by
that
I
mean
doing
literally
nothing
more
than
they
would
ordinarily
do.
But
double
counting
ordinary
everyday
human
behaviour
is
making
amends
and
then
ticking
step
9
off
the
list
as
though
something
has
been
done
when
it
hasn't.
So
that
won't
do
either,
very
often
as
necessary,
but
also
with
a
good
example
of
where
a
covert
amend
is
necessary,
one
of
the
principles
in
step
9,
except
when
to
do
so
to
injure
them
or
others.
One
of
the
ways
in
which
you
can
injure
someone
by
making
amends
is
by
trying
to
make
amends
for
something
which
they
either
didn't
know
about
or
sensed
dimly
but
had
no
proof
of,
had
no
verbal
confirmation
of.
And
in
those
cases,
if
you
were
to
reveal
your
inner
landscape,
especially
if
the
person
has
no
emotional
resources
or
resilience
or
maturity,
emotional
maturity
or
emotional
intelligence
or
wisdom
or
any
of
those
things,
they
simply
wouldn't
be
able
to
process
your
revealed
in
a
landscape
and
it
would
sit
there.
I'm
sure
some
of
you
have
got
relatives
who
remember
what
was
said
in
1974
and
shall
never
ever
forget
it.
So
careful
about
saying
things
in
amends
which
are
new.
One
should
I,
I
think,
only
have
an
overt
conversation
about
what
was
overt
and
not.
So
there
you're
going
to
be
making
amends
directly
by
showing
kindness
and
showing,
going
massively
above
and
beyond
what
you
would
normally
do
in
order
to
mend
the
harm,
but
without
saying
a
word
about
what
you're
doing
and
why
you're
doing
it.
So
that's
a
direct
but
COBRA
to
men.
So
the
directness
of
the
amend
is
more
important
than
whether
it's
overt
or
covert.
But
there
has
to
be
something
which
goes
above
and
beyond
what
is
required
of
you,
just
as
an
ordinary
human
being.
So
that's
my
answer
to
that.
Thanks,
Tim.
Does
anyone
else
have
any
questions
for
Tim?
Hi,
everyone.
Dan,
our
colleague.
Dan,
thanks,
Tim.
Yeah,
I
had
a
question
on.
So
the
first
day
of
senior
school,
I
had
a
punch
up
with
another
kid
and
we
went
on
to
become
friends
in
school.
And
I
don't
ever
remember
there
being
an
apology
between
us
or
anything,
but
we
it
was
like
it
didn't
happen,
right?
It
was
just
sort
of
accepted
as,
you
know,
a
rite
of
passage
or
whatever
it
was.
But
there
was
no
animosity
and
we
were
friends
until
we
left
school.
So
with
something
like
that,
obviously
there
was
a
situation
there
and
if
that
would
have
went
the
other
way
and
I
would
have
been,
you
know,
sworn
enemy,
then
that
would
be
a
different
story.
But
if
you
turn
into
friends,
do
you
think
that
that
requires
an
amend
or?
That's.
Yeah,
it's
a
really,
really,
it's
a
brilliant
example.
But
that's
a
perfect
example
of
the
situation
where,
column
one,
what
did
you
do,
punched
him
in
the
face.
Column
two,
what
should
I
have
done?
Said
not
punched
him
in
the
face.
3rd
column.
Who
suffered
and
how?
No
one,
because
it
was.
There's
a
thing
that
doctors
used
to
write
in
medical
records
in
Norfolk,
which
is
famed
for
having
people
with
a
slightly
unusual
genetic
profile.
Right.
If
you're
wrongly
thought,
I
mean
I
don't
know,
I'm
not
from
Norfolk,
they
doctors
would
literally
write
NFN.
Normal
for
Norwich
or
normal
for
Norfolk,
And
so
things
which
are
anywhere
else
would
require
explanation.
They
just,
we're
just
not
even
gonna
go
that.
So
there
are
lots
of
things
where
what
is
right
or
wrong,
whether
someone
was
harmed
or
not
will
depend
on
the
social
setting.
So
there
are
business
practices
which
in
one
field
would
be,
would
be
disciplinary
offences
or
grounds
for
legal
claims,
but
which
in
other
sketchier
areas
of
business,
for
instance,
nightclub
promotion,
where
the
certain
practices
fly
where
they
wouldn't
somewhere
else.
So
I
think
it
that's
why
the
third
column,
who
suffered
and
how
is
so
important.
And
there
are
two
ways
of
coming
at
the
third
column,
either
speculating
as
to
what
happened.
You
know,
if
I
had
been
in
that
position,
how
would
I,
how
would
I
have
felt?
Or
simply
looking
at
the
evidence,
is
there
any
actual
real-world
evidence
that
anything
was
worse,
Anyone
was
worse
off
on
any
level
as
a
result
of
this?
Is
there
anything
to
indicate
that
anyone
was
harmed?
And
what
you're
telling
me
with
that
situation
is
there
was
no
indication
that
anything
was
harmed.
Similarly,
if
maybe
there
was,
but
it's
blown
over
and
it's
been
forgiven
and
forgotten
and
just
chalked
up,
and
my
old
sponsor
Brian
would
say
all
is
fair
in
love
and
war.
There
are
some
things
where
a
certain
amount
in
rough
and
tumble
is
par
for
the
course.
Is
normal
in
certain
types
of
relationships,
certain
types
of
environment
in
the
city,
which
I've
worked
in
where
people
were
very
rough
with
each
other
in
a
way
that
you
couldn't
get
away
with
now
in
most
working
environments.
But
it
was
normal
for
how
those
city
firms
operated
2528
years
ago.
So
you
just,
you
just
sort
of
sucked
it
up
and
you,
you,
you
toughened
up
and
that
was
just
part
of
the
deal.
So
a
lot
of
it
is
contextual.
What,
what's
the
social
context?
Where
is
it?
What,
what,
what's
the
domain
of
life?
What's
the
social
context?
Who
were
the
people
involved?
Were
they
actually
affected?
So
it
the
third
con
actually
can
bring
up
some
really
interesting
information.
Thanks
Tim,
to
anyone
else
wish.
Yeah,
OK.
What
seems
to
be
the
case?
One
tiny
thing.
There's
one
tiny
thing.
Sometimes
you
get
super
complicated
situations
and
what
you
get
people
to
do,
I'll
keep
this
really
brief.
What
you
get
people
to
do
is
to
write
a
little
dramatic
persona
at
the
top
who's
who
names
and
roles
and
then
the
events
that
occurred
in
the
order
that
they
incur
occurred
with
no
analysis.
Just
this
is
what
happened.
Then
this
happened,
then
this
happened.
Then
this
happened
with
your
contribution
highlighted
and
with
each
contribution,
was
that
right
or
wrong?
Was
that
right
or
wrong?
Was
that
right
or
wrong?
And
then
you
find
out
what
the
harm
what
the
aha.
So
it
was
at
you
were
fine
up
until
you
tore
up
the
plane
ticket.
That
was
the
thing
that
you
did
wrong.
But
sometimes
you
need
to
get
it
out.
You
need
to
get
the
peep
the
whole
array
of
characters
1st
and
then
the
events
in
chronological
order,
and
then
you
can
make
head
or
tail
of
it.
So
that's
a
helpful
way
to
help
people
untangle
tricky
situations.
Thanks,
Tim.
Yeah.
Is
there
any
any
anyone
else
for
the
question?
It's
not.
I'd
like
to
hand
back
to
Tim
to
closing
the
Serenity
Prayer.
Please
feel
free
to
unmute
a
few
minutes.
Thank
you.
Would
you
please
join
me
in
the
Serenity
Prayer?
God
grant
me
the
serenity
to
accept
the
things
I
cannot
change,
the
courage
to
change
things
I
can,
and
the
wisdom
to
know
the
difference.
Thanks,
Tim.
Thanks,
Alistair.
Thank
you.
See
you
soon
everyone.
Thanks.